A different view of things! Doing our jobs!
I was thinking about tools I used in the times I enjoyed the most success in the business. I had always arrived at a call and gave the prospect a list of completed jobs in the area, city or whatever(products) pertained to the call I was going on.
This was timed to be handed to them after the walk around and after having them own the problem they were facing (need) I would hand them the booklet and instruct them to please be sure they called one or more of the clients in the surrounding area while I measured the home.
Next this very important for this to work in breaking down or lowering sales resistance.
Most likely they did not call anyone, so pull out your cell and know who your going to call and put them on the phone with someone you have done business with and who loves you the company products everything and that’s one of the very many ways you can use to start the process of lowering sales resistance. A little advance work on this aspect of our jobs ,will go a long way in being different enough to the customer, that they feel with true conviction in themselves that we do care about them and not just showing up for a commission.
This goes along with the C’s of Customer Services!
1. Concern
2. Competence
3. Courteous
4. Commitment
5. Composed
6. Consistent
Jim Weaver
970.685.1855
